<p>Ron Miller is a freelance technology journalist, blogger, <em>FierceContentManagement </em>editor and Contributing Editor at <em>EContent </em>Magazine. He has been writing about technology since 1988 and publishing credits include <em>InsideCRM</em>, <em>CIO.com</em>, <em>Streaming Media Magazine</em>, <em>eWeek</em>, <em>BusinessWeek SmallBiz</em> and <em>Network World</em>. He has also written white papers, documentation and training for a variety of corporate clients, big and small. He co-founded <a href="http://www.socmedia101.com/">www.socmedia101.com</a> in 2009 and contributes regularly to its content. You can learn more by visiting his blog, by Ron Miller at <a href="http://byronmiller.typepad.com/">http://byronmiller.typepad.com</a>. He works remotely from Massachusetts and you can reach him at <a href="mailto:[email protected]">[email protected]</a>. Follow <a href="http://twitter.com/ron_miller">@ron_miller</a> and <a href="http://www.linkedin.com/profile?viewProfile=&key=1499846&authTo…;