Altice extends its partnership with Amdocs, joins forces on hybrid back-office systems

Altice USA flag

Altice USA and backend software and services provider Amdocs announced that they have extended their multiyear partnership and will now jointly develop hybrid back-office systems that integrate the vendor’s technologies with those developed by Altice Labs. 

The agreement will seek to put Altice’s disparate Suddenlink and Optimum assets under common platforms, modernizing the cable operator’s systems in the process. 

“By combining the technological strengths of Altice with the capabilities of Amdocs, we are creating a unique infrastructure that will enhance and unify the customer experience we offer in the U.S. as we launch new, innovative products and services for our customers,” said Hakim Boubazine, co-president and COO of Altice USA, in a statement. 


Like this story? Subscribe to FierceVideo!

The Video industry is an ever-changing world where big ideas come along daily. Cable, Media and Entertainment, Telco, and Tech companies rely on FierceVideo for the latest news, trends, and analysis on video creation and distribution, OTT delivery technologies, content licensing, and advertising strategies. Sign up today to get news and updates delivered to your inbox and read on the go.

“Amdocs is a valued, long-standing partner for Altice USA and we look forward to working together to create the backbone that will enable best-in-class connectivity solutions for years to come,” he added. 

RELATED: Altice bumps Cordova to vice chairman role, names Le May CTO

Altice said its hybrid solution will allow it to more quickly launch new product bundles, accelerate order orchestration and fulfillment over its existing fiber infrastructure, improve customer experience and future-proof systems. 

“Altice USA is a major powerhouse, delivering broadband, pay television, telephony services, Wi-Fi hotspot access, proprietary content and advertising services to residential and business customers,” said Eric Updyke, group president, Amdocs Services. “They are innovative and agile and focused on delivering on the promise of full convergence in this hyper-competitive market. We are delighted to partner with Altice in the U.S. on this industry-leading solution.”

Suggested Articles

Beginning Dec. 10, Comcast will replace Starz and begin offering Epix, a premium network owned by MGM, in some of its Xfinity TV premium packages.

Fox Nation, is coming up on its one-year anniversary, and the company says the SVOD is growing nicely.

NEW YORK – Synamedia is moving further into broadcast television technology solutions through a new ATSC 3.0 partnership with Triveni Digital.