Bewkes on Time Warner name confusion: 'Everybody thinks I did their cable installation'

With Time Warner Cable winding getting ready to ditch its brand under the new ownership of Charter Communications (NASDAQ: CHTR), executives from Time Warner Inc. are offering up bemused tales featuring confused — and often angry — cable customers. 

Time Warner Inc. CEO Jeff Bewkes told the Wall Street Journal that six months ago, he got a letter from a TWC customer, complaining that multiple tech visits had yet to solve a service problem. The customer called Bewkes a "f—ing piece of s—."

This has apparently happened a lot since TWC spun off from the Time Warner empire in 2009, but kept licensing the name. 

"Everybody thinks I did their cable installation," Bewkes said.

You can read the full WSJ report here.

Sponsored by Dell Technologies

Whitepaper: How to Elevate Your Content Delivery Workflows With Dell EMC PowerScale

Learn how Dell EMC PowerScale helps meet surging viewer demand while reducing costs with a single centralized platform for the ingest, processing, and delivery of the content your viewers love.