Black Monday: Comcast suffers Internet outage along East Coast

You can't buy if the stores are closed. Online retailers were sweating the start of Cyber Monday as Comcast (Nasdaq: CMCSA) suffered what is being described as a "major Internet outage affecting a large swath of the U.S. East Coast from Virginia to New Hampshire."

The problem, according to a Comcast spokesperson quoted in multiple reports, was a "server issue that was affecting only Internet service in Greater Boston and DC/Beltway areas."

Greater Boston and the Washington, D.C.-Beltway areas, of course, cover a pretty wide swath of subscribers who were finding problems with Comcast's DNS servers that reportedly could be solved by changing a setting and moving to Google or Open DNS servers. While the latest reports said that the problem was mostly resolved, Comcast would not say how many users had been inconvenienced nor how many more were still suffering.

For more:
- see this story

Related articles:
Clearwire outage affects markets across country
Forecast: A third of consumers plan mobile shopping over holidays

Suggested Articles

Comcast last Friday moved Turner Classic Movies to its Sports Entertainment add-on package, a move that angered several subscribers.

With the streaming wars intensifying, the “aggregation wars” are poised for greater activity as well: everyone wants a piece of this pie.

Comcast/NBCUniversal is reportedly shifting around its management team ahead of the company’s high-profile launch of Peacock.