Charter Communications has agreed to pay the Missouri Attorney General’s Office $225,000 to settle a dispute over the state’s do-not-call telemarketing laws.
“This office conducted a thorough investigation and achieved a resolution that we believe will benefit all Missourians by preventing future unwanted telemarketing calls,” Attorney General Josh Hawley said in a statement. “I look forward to the continued cooperation of Charter in this endeavor. Protecting Missouri consumers remains a top priority for this office.”
Charter added its own statement: “While we continue to deny the allegations that were made in the lawsuit, we’re pleased to resolve this dispute. We remain focused on our customers, and providing them with the best products and highest quality service.”
The Missouri AG filed a federal lawsuit against Charter in October 2015, alleging the MSO made "thousands" of illegal telemarketing calls to state residents.
The suit included testimonies from consumers such as Eugene Deslitch of Western Missouri, who said that he received 41 telemarketing calls from Charter from the time he cancelled his service in June 2014 to last January. Another resident, Stacey Williams of St. Louis, said she was receiving as many as five calls a day from the MSO.
Notably in May, a federal judge in Raleigh, North Carolina, tripled the amount of money Dish Network must pay 50,000 state residents on the federal Do Not Call registry after the satellite-TV company illegally robocalled them.