After upping the data limit in its usage-based pricing trial markets to 1 terabyte per month, Comcast (NASDAQ: CMCSA) is also limiting the amount of overage charges to $200.
"Your charges will not exceed $200 each month, no matter how much you use — this is a new addition to the plan," Comcast Executive VP of Customer Service Marcien Jenckes said in a letter to a customer, outlining the 1 TB limit, which will take effect on June. 1.
A Comcast rep confirmed the move, telling FierceCable, "We just want our customers to have a great experience."
Last month, the MSO increased its cap in the trial markets from 300 gigabytes to 1 TB. For each 50 GB customers exceed that 1 TB threshold, they will be billed $10 until the $200 overage cap is met.
Meanwhile, Comcast is also increasing the price of its unlimited data usage plan from $35 a month to $50, effective at the end of the year.
The MSO will also start offering a two-month courtesy period — subscribers won't be billed extra for the first two months of overages.
Comcast is currently testing usage-based pricing throughout the Southern and Southeastern U.S.
For more:
- read this DSL Reports forum post
- read this Multichannel News story
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