Comcast caps broadband data overage charges at $200

After upping the data limit in its usage-based pricing trial markets to 1 terabyte per month, Comcast (NASDAQ: CMCSA) is also limiting the amount of overage charges to $200.

"Your charges will not exceed $200 each month, no matter how much you use — this is a new addition to the plan," Comcast Executive VP of Customer Service Marcien Jenckes said in a letter to a customer, outlining the 1 TB limit, which will take effect on June. 1. 

A Comcast rep confirmed the move, telling FierceCable, "We just want our customers to have a great experience."

Last month, the MSO increased its cap in the trial markets from 300 gigabytes to 1 TB. For each 50 GB customers exceed that 1 TB threshold, they will be billed $10 until the $200 overage cap is met.

Meanwhile, Comcast is also increasing the price of its unlimited data usage plan from $35 a month to $50, effective at the end of the year. 

The MSO will also start offering a two-month courtesy period — subscribers won't be billed extra for the first two months of overages. 

Comcast is currently testing usage-based pricing throughout the Southern and Southeastern U.S.

For more:
- read this DSL Reports forum post
- read this Multichannel News story

Related articles:
Comcast bumps data caps to 1 terabyte
Cable data caps curb streaming enthusiasm
Comcast takes wireless-style 'data usage trials' live in Florida

Suggested Articles

Comcast last Friday moved Turner Classic Movies to its Sports Entertainment add-on package, a move that angered several subscribers.

With the streaming wars intensifying, the “aggregation wars” are poised for greater activity as well: everyone wants a piece of this pie.

AT&T has reportedly been approached by private equity firm Apollo about a potential deal to spin off DirecTV and combine it with Dish Network.