Comcast caps broadband data overage charges at $200

After upping the data limit in its usage-based pricing trial markets to 1 terabyte per month, Comcast (NASDAQ: CMCSA) is also limiting the amount of overage charges to $200.

"Your charges will not exceed $200 each month, no matter how much you use — this is a new addition to the plan," Comcast Executive VP of Customer Service Marcien Jenckes said in a letter to a customer, outlining the 1 TB limit, which will take effect on June. 1. 

A Comcast rep confirmed the move, telling FierceCable, "We just want our customers to have a great experience."

Last month, the MSO increased its cap in the trial markets from 300 gigabytes to 1 TB. For each 50 GB customers exceed that 1 TB threshold, they will be billed $10 until the $200 overage cap is met.

Meanwhile, Comcast is also increasing the price of its unlimited data usage plan from $35 a month to $50, effective at the end of the year. 

The MSO will also start offering a two-month courtesy period — subscribers won't be billed extra for the first two months of overages. 

Comcast is currently testing usage-based pricing throughout the Southern and Southeastern U.S.

For more:
- read this DSL Reports forum post
- read this Multichannel News story

Related articles:
Comcast bumps data caps to 1 terabyte
Cable data caps curb streaming enthusiasm
Comcast takes wireless-style 'data usage trials' live in Florida

Suggested Articles

Comcast is defending its civil rights and diversity record as it prepares for a U.S. Supreme Court showdown with Entertainment Studios over a $20 billion…

AT&T spent months hyping up its new streaming TV service but AT&T TV has fallen short of the incredibly lofty expectations the company set for the…

Comcast Spotlight, the advertising sales division of Comcast Cable, has hired Melanie Hamilton as vice president of national sales.