Continuously looking for ways to make its X1 video platform central to its customers’ lives, Comcast has announced a new X1 Voice Remote feature that lets users speak a voice command to find phones connected to their Xfinity Mobile account.
The feature only works within the confines of the residence. With no setup required, users simply say “Xfinity Mobile, find my phone,” and their mobile device will ring.
“It’s simple and convenient—that’s what differentiates Xfinity Mobile, and we’ll continue to innovate and find ways to make our Xfinity services work better together,” said Amaya Capellan, senior director of product management and customer experience for Xfinity Mobile, in a statement.
Comcast executives leaked in October that their mobile service, which is combines the outdoor forces of the operator’s Wi-Fi network and a wholesale agreement to use Verizon’s LTE network, was up to about 200,000 users—a solid uptake metric at about six months after launch.
Comcast executives have cited modest thresholds for profitability, saying the wireless service needs to only secure a percentage share “in the low-to-mid-single digits” of the company’s 25 million wireline broadband customers in order to be profitable.
Xfinity Mobile is only available to users of Comcast’s managed wireline network. And Comcast has billed the service as an extra product to bundle with other services.
On Monday, Comcast debuted a second-generation version of its Xfinity Voice Remote. along with several other voice-search features.
In addition to the new hardware, Comcast is deploying several features that work across new and legacy X1 Voice Remotes.
In addition to integrating an Xfinity Mobile feature, the Voice Remote now allows users to fast-forward and rewind through specific lengths of video content by simply saying, for example, “go back 20 seconds.”