Comcast fires up TV remote app for business customers

Comcast earlier this year began offering its X1 video platform to business subscribers. (Comcast)

Comcast is rolling out some new features, including a TV remote app, for its X1 video business customers.

The Xfinity TV Remote App lets staff manage up to 16 TVs at once using a single smartphone or tablet. The app also supports voice controls.

The app is available for both Android and iOS devices.

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Comcast earlier this year began offering its X1 video platform to business subscribers.

Christian Nascimento, vice president of product and premise services at Comcast Business, said now that X1 has reached a point where it’s really well deployed for residential customers in Comcast’s footprint, the time was right to launch X1 for Business.

RELATED: Comcast’s X1 video platform now available to business subscribers

He also said that as more Comcast residential customers are getting used to having X1 at home, they are more often asking for it in their business settings.

“It’s natural for them to want to see the same guide they see at home,” Nascimento said. He added that it’s essentially the same product as residential X1, with the voice remote, guide, pause and rewind.

But, Nascimento said the X1 business launch has changed the conversations Comcast has with its business customers. Whereas before it basically came down to business customers wanting live TV and Comcast selling it to them, there are now considerations about accessibility features and apps for businesses, like stock prices tickers and sports scores.

Comcast has approximately 21.6 million video customers, and most of those are residential subscribers. But, the company does have about 1 million business customers who pay for video.


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