Comcast makes outage refunds tough to get; Level 3 'clarifies' position in carriage dispute

> Some 1.1 to 1.2 million Comcast subscribers in the Midwest who lost service thanks to a failure of the MSO's DNS servers will have to apply for refunds, a company spokeswoman said. The service went out for about five hours in four states and Comcast has no plans to offer blanket refunds. Story.

> Level 3 has taken its broadband carriage dispute with Comcast to DEFCON Level 3 with a new statement saying its argument with the MSO is not "a peering dispute." Story.

> As if to refute the previous two items--from a glass half full perspective--roughly half of Internet users are "very satisfied" with their broadband service. That comes from a new FCC paper that might also have pointed out that the other half obviously are not very satisfied. Maybe they live in the Midwest. Story.

> Television lovers in Pennsylvania's Lehigh Valley have nowhere to turn for rate relief. Two area providers, RCN and Service Electric, have both announced rate increases. Story.

> If anyone cares, merger talks between Yahoo! and AOL are heating up again. Story.

And finally ... old fashioned rabbit ears (sans aluminum foil) are making a comeback as consumers cut back on how much they pay for TV programming. Story.

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