While it has committed $300 million to improving its customer service reputation, it seems Comcast still has a ways to go before it can afford to take public shots at other service providers.
Last week, for example, Comcast apparently called attention on Facebook to a USA Today story about Google Fiber's failure in Kansas City during Game 1 of the World Series.
However, in comments on the post, Facebook users took Comcast to task for what they said were problems with the company's own service. "LOL the worst day of Google Fiber is better than the best days Comcast can provide," wrote one user.
The MSO has subsequently removed the posting. Article