Comcast ups internet speeds in 14 Northeastern states

Comcast Xfinity store in Denver
Image: Comcast

Comcast said it will increase internet speeds across its service tiers in 14 Northeastern states, spanning Maine to Virginia. 

The speed bumps will be delivered at no extra charge to subscribers, the cable company said, 

At the bottom, the “Performance Starter” tier will see download speeds increase from 10 Mbps to 15 Mbps. 

Performance tier speeds will rise from 25 Mbps to 60 Mbps, while Performance Pro speeds will increase from 100 Mbps to 150 Mbps. Blast tier speeds will go from 200 Mbps to 250 Mbps. 

Comcast said that with the speed bumps, 80% of its customers in the region will have access to download speeds of at least 150 Mbps. The speed upgrades will roll out over the next month.

The operator has completed DOCSIS 3.1 upgrades in most of its markets—Comcast just rolled out services in Houston. 

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“With new devices coming online for consumers every day, we’re committed to offering the fastest speeds and the best features and overall experience so our customers can take advantage of the technology available,” said Kevin Casey, president of Comcast’s Northeast Division. “We’ve increased speeds 17 times in the last 17 years, and continue to invest to deliver a fast, innovative and reliable experience in and out of the home.”

Comcast said it will notify customers if they need new modems to utilize the speed increases. The operator also said it would upgrade devices for modem leasers at no charge. Comcast will use the opportunity to expand deployment of its advanced gateways, which enable other value added services, such as Wi-Fi management tool xFi, was well as a host of home automation features. 

Comcast added 350,000 high-speed internet users in the fourth quarter, slightly off the 380,000 it picked up in the fourth quarter of 2016. Investment analysts have expressed concern over the long-term “runway” for Comcast to continue growing its HSI business at its current pace.