Cable TV giants are again putting energy into expanding their retail store strategies. After Comcast (Nasdaq: CMCSA) made a big splash last year with its Xfinity stores, Cox Communications and Time Warner Cable (NYSE: TWC) had their own separate announcements this week about new retail endeavors.
Cox is holding grand opening celebrations at two retail stores in Tucson, Ariz., this Saturday. The stores feature all of Cox's services, including TV, phone, Internet and wireless, as well as accessory products like phones, modems, wireless routers and cables. Cox serves about 3 million residential and business customers in Arizona.
Meanwhile, Time Warner Cable is opening its largest customer experience store to date in Colonie, NY, near Albany. The Time Warner Cable Experience Store was announced last year, and has been in the works for several months.
Such "experiential" stores also have been opened by other types of telecom service providers, and aim to mimic what Apple has done with its own retail stores in recent years.
Comcast announced its Xfinity stores around this time last year
Time Warner Cable announced a new store in NYC in late 2011