AT&T is still working to reconcile the rights complexities of NFL football with the technological execution of DirecTV Now, with users of the virtual platform still complaining that they’re being improperly blacked out of local NFL games.
"Some DirectTV Now customers may have been unable to stream early portions of the Sunday Lions v. Giants game on their respective local Fox station. We quickly resolved the issue and we thank our customers for their patience,” AT&T said in a statement.
Last week, AT&T said it resolved the issue relating to improper NFL blackouts. AT&T hasn’t explained specifically what the issue is, but the operator does face the tricky challenge of having to black out pro football games on licensed networks such as FOX and NBC on subscribers’ mobile devices—Verizon has the exclusive wireless rights to these NFL contests—while still enabling viewing on OTT platforms like Roku and Apple TV.
But as detailed by TV Predictions, a number of complaints were still rendered on social media platforms including Twitter.