GoBackTV, the Menlo Park, Calif.-based supplier of digital video headend and edge solutions, has implemented its RetroVue personal TV solution at the Central Hospital in Douai, France. RetroVue was installed as part of an end-to-end bedside patient entertainment solution, and was delivered by GoBackTV's local partner, Telecom Services, an Operator for the Healthcare sector.
The platform gives patients access to digital TV, time-shifting and video on demand services from GoBackTV, as well as access high-speed Internet, email, telephony, and games via a single user interface running on touch-screen multimedia terminals. Hospital staff can also access clinical applications and patient records using their touch-screen terminals.
"GoBackTV's RetroVue allows us to offer cutting-edge entertainment services to our patients, which enhances the quality of their visits," said Edmond Mackowiak, Director of the Central Hospital Douai, one of the newest hospitals in France. The complex has a total of 450 multimedia terminals for the use of the patients and the hospital staff.
"Our objective was to bring a contemporary solution to the hospital that allows in-patients not just to be entertained and informed but to do that on their own terms," said Pascal Wagener, CEO of Telecom Services." "We recognize that more and more hospitals in France wish to offer not just broadcast TV to their patients, but also to offer a range of personal entertainment services, including video-on-demand and TV time-shifting. To date, we have used RetroVue in more than 12 hospitals."
GoBackTV's RetroVue allows hospital patients to rewind broadcast video, to start over a program whose beginning they missed, or to pause live TV during medical procedures and resume when the doctor or the nurse has left.
"People want their TV to be personalized, and it is no surprise that time-shifted TV is gaining momentum in hotels and hospitals, where having more control over how they watch video really improves the customer experience," said Dave Baran, president of GoBackTV.
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