Legal issues: Colorado Springs TWC employees sue; St. Cloud council assails Charter

A pair of MSOs are in hot water in local markets.

In Colorado Springs, a federal judge ordered Time Warner Cable (NYSE: TWC) to submit a list of 800 current and former call center employees as part of a year-old lawsuit regarding overtime pay. In St. Cloud, Minn., the city council alleges that Charter Communications (NASDAQ: CHTR) violated its franchise agreement by moving public access channels without telling the city.

The Colorado Springs issue concerns a suit filed by 10 current and former call center employees in September 2013. The complaint alleges they were told to arrive at work 20 to 30 minutes or more before their scheduled start time to boot up computers and log into software but were not paid for the extra time spent on the job.

U.S. Federal Judge Michael Watanabe ruled that Time Warner Cable, which has denied these allegations, must turn over a list of about 800 current and former employees inviting them to join the suit.

While Time Warner Cable declined to comment on the judge's decision, an attorney for the employees saw it as a positive.

"We are encouraged by the court's ruling and look forward and look forward to gaining the information needed to increase the size of the group to obtain unpaid overtime and wages to call center employees," attorney Walter G. Harman said, according to the Colorado Springs Gazette.

In St. Cloud, the city council's beef is that Charter moved several public access channels without city approval. Charter sought to pay delinquent fees of $44,000 with interest if the city did not approve the resolution. It did, and now Charter has until Oct. 10 to resolve the issue with the city.

For more:
- the Colorado Springs Gazette has this story
- and WJON-AM has this story

Related articles:
TWC service outage hits 12M subs, even as FCC slaps on $1.1M fine for past outages
Comcast apologizes after service call gets 4M viral listens, exposes customer retention policies
Charter ISP customers cope with major weekend service disruptions

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