> Canada’s Shaw Communications announced a voluntary departure program for 6,500 workers. Multichannel News story
> CenturyLink is opening a new outbound sales center in Monroe, Louisiana, where 150 employees will focus on selling services and supporting small business customers to more effectively battle cable’s encroachment into the business sector. FierceTelecom story
> Struggling Cisco Systems has completed its $1.9 billion acquisition of BroadSoft. Press release
> YouTube Go, the company’s "offline-first" app designed to aid in watching videos on slower networks, is expanding its availability to 130 countries. FierceVideo story
> Sinclair Broadcast and Nielsen have reached a new multiyear renewal agreement for Nielsen TV ratings that covers Sinclair's local stations, digital broadcast networks and national “unwired” networks. FierceVideo story