R.I. man receives 12-year-old cable bill and mandate: pay now or lose service

Local television has again ruined the opportunity for some really cool repartee. When Cox Communications presented a Cranston, R.I. man with a 12-year-old cable bill and ordered him to pay, he should have replied, "The check's in the mail."

Instead, facing imminent service shutoff, David Tartaglia did what's becoming all too common these days: he contacted the local TV station.

"I see you on TV and I said if anyone can do anything, I said, you can," Tartaglia told Eyewitness News 12 which went to the cable operator on his behalf and got the matter cleared up.

For what it's worth, Tartaglia said he's had "Cox everywhere I was. They always knew where I was" and has never missed paying a bill.

For more:
- see this story

Related articles:
Customer service vexes traditional cable as competing technologies crowd in
Customers still not satisfied with cable service

Suggested Articles

Evolution Digital is launching a cloud-based service for operators that have deployed its Android TV-based eSTREAM 4K set-top boxes.

Comcast, Charter and ViacomCBS today announced that they will all take equal ownership of Blockgraph.

Cord cutting will get worse for cable companies. But the financial impact for those same companies will be limited.