R.I. man receives 12-year-old cable bill and mandate: pay now or lose service

Local television has again ruined the opportunity for some really cool repartee. When Cox Communications presented a Cranston, R.I. man with a 12-year-old cable bill and ordered him to pay, he should have replied, "The check's in the mail."

Instead, facing imminent service shutoff, David Tartaglia did what's becoming all too common these days: he contacted the local TV station.

"I see you on TV and I said if anyone can do anything, I said, you can," Tartaglia told Eyewitness News 12 which went to the cable operator on his behalf and got the matter cleared up.

For what it's worth, Tartaglia said he's had "Cox everywhere I was. They always knew where I was" and has never missed paying a bill.

For more:
- see this story

Related articles:
Customer service vexes traditional cable as competing technologies crowd in
Customers still not satisfied with cable service

Sponsored by Dell Technologies

Whitepaper: How to Elevate Your Content Delivery Workflows With Dell EMC PowerScale

Learn how Dell EMC PowerScale helps meet surging viewer demand while reducing costs with a single centralized platform for the ingest, processing, and delivery of the content your viewers love.