Reviewing AT&T's U-Verse offering

Alan Weinkrantz, head of Weinkrantz PR, has been reviewing AT&T's U-Verse offering since May over at his blog and this week he'll be taking a look at the service provider's HD offerings (photo), remote control (photo) and new Motorola set-top box (photo). Alan takes an end user perspective on his blog, which results in a myriad of little critiques--few are crucial but the aggregate could result in an unhappy customer. The HD specific critiques have yet to come--except for a note that his favorite HD offering is HDNet--but other nitpicks are interesting. Here's a quick smattering of his comments:

  • The Moto STB is much smaller than Scientific Atlanta's STB for TimeWarner
  • Moto, unfortunately, failed to include a digital clock on the STB
  • The remote control lights up for a full 8 seconds
  • The remote features a telephone style numberpad for easy texting and maybe future IP phone functionality?
  • Installing the HD set-top boxes was straightforward and took about two hours to complete, but that included installing the TimeWarner HD STB, because Alan compares the two services back-to-back.

For more on Alan's U-Verse experience:
- check out his posts at

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