Time Warner Cable (NYSE: TWC) has begun to transition former Insight Communications customers in Northern Kentucky over to its services, more than a year after completing the acquisition of Insight. Customers in that area are expected to receive their first bills from TWC in June.
TWC reportedly said in a letter to Insight customers that it does not expect to make any major changes to customers' existing services, though it has added many new channels in recent months.
The $3 billion acquisition was announced back in August 2011, as TWC was looking to acquire more leverage in negotiations to acquire programming rights, and with equipment vendors. The acquisition of 750,000 customers in Ohio and Kentucky happened after Insight investor Carlyle Group had put Insight on the auction block, and TWC emerged as a late contender in the bidding for the company after several other cable TV firms appeared to be leading the bidding.
The acquisition took many months to complete and was caught up in a brief controversy with city officials in Louisville, Ky., where Insight had its franchise threatened when it declined to provide free service to the city, and would not commit to keeping a customer service center open there.
-see this Cincinnati.com post
Time Warner announced the Insight deal in August 2011
Time Warner had to soothe Lousiville officials as it finished the deal