When Time Warner Cable (NYSE:TWC) rolled out an app in March that allowed subscribers to live stream about three dozen of its channels to Apple's (NASDAQ:AAPL) iPad, it received rave reviews, but it's struggling with a revised version of the app released earlier this month.
The new version, which, in addition to streaming about 100 of TWC's channels, included more features like a remote DVR manager and grid guide, has been buggy to the point that it prompted the company to blog about it.
"We've identified a number of frankly aggravating issues that have presented themselves only in a live environment," wrote TWC's Jeff Simmermon.
The issues in question--the app crashing after the iPad resumes from sleep or lock, the HD filter returning incomplete results, guide listings overlaying other guide listings, the device selector sliding off-screen or disappearing, and in-guide recording indicators that are not appearing--should be fixed, Simmermon said, by the end of the month.
"We've also discovered an intermittent quality issue with our live streaming that we are working to fix right now. This problem is independent of the release 2.0 code bugs, and will be fixed very, very soon," said Simmermon.
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