Verizon, AT&T tops for bundles, Consumer Reports readers say

A survey of 70,000 Consumer Reports readers came up with some bad news for cable. Verizon (NYSE: VZ) FiOS and AT&T (NYSE: T) U-Verse are the reader-selected best way to get bundled voice, video and data service.

Cable operators Cox, Cablevision Systems (NYSE: CVC) and Bright House Networks also got a positive nod as bundled providers and DirecTV (Nasdaq: DTV) and Dish Network (Nasdaq: DISH) "received above average survey scores" for television delivery.

According to a news release, the survey "revealed that most major providers scored about the same in satisfaction as in recent years--ho hum compared with other services the magazine rates."

One bright spot for cable ... "the small cable operator WOW (Wide Open West) was top rated across the board for Internet service, significantly ahead of highly rated providers such as Verizon FiOS and AT&T U-Verse for overall satisfaction," the news release said.

For more:
- see this news release

Related articles:
AT&T U-verse tops customer satisfaction survey
Cablevision and Cox score high in business customer satisfaction survey
FTTH customer satisfaction up, but awareness is still nascent

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