Gogo turns to AWS Elemental for in-flight TV service

Gogo plane
Gogo also expects to use AWS’s machine learning services to gain data and insights that will help it optimize the in-flight customer experience. (FierceWireless)

Gogo is transitioning its entire infrastructure over to Amazon Web Services, and that includes using AWS Elemental for its in-flight live and on-demand video service.

The move comes after Gogo had already committed to using AWS for analytics, serverless, database, and storage to improve its in-flight internet and entertainment services.

Gogo is using AWS Elemental’s live video processing and delivery to achieve low latency required for streaming video to passengers’ smart devices on board more than 2,500 commercial aircraft.


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GogoTV, Gogo’s live TV service, uses AWS Elemental solutions for transcoding of 24 live TV channels across five airlines. The service is distributed from a centralized headend in the U.S., and that content is backhauled via fiber to the Gogo IPTV headend, where it is transcoded to High Efficiency Video Coding using AWS Elemental Live. Gogo also uses AWS for statistical channel multiplexing to achieve broadcast-quality viewing experiences while using less satellite communications bandwidth.

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Gogo also expects to use AWS’s machine learning services to gain data and insights that will help it optimize the in-flight customer experience.

“We chose AWS because it is the most sophisticated and mature cloud in the industry,” said Ravi Balwada, senior vice president of software development at Gogo, in a statement. “The change in velocity that we experienced moving from our on-premises environment to AWS has been phenomenal. By operating and innovating on AWS, we’ve been able to nearly eliminate customer-impacting incidents related to ground-based deployments and increase our deployment cadence sevenfold. And, our database change has made operating at scale much easier and more cost effective.”

“Organizations are moving away from legacy infrastructure and database solutions to create cloud environments that give builders freedom and control over their own destinies,” said Mike Clayville, vice president of worldwide commercial sales at AWS, in a statement. “By going all-in, Gogo is leveraging the breadth and depth of AWS services, including comprehensive analytics and machine learning services to gain deeper insights and improve passengers’ in-flight experiences. We look forward to our continued collaboration with Gogo as they become even more agile by evolving their architecture and integrating more of AWS’s services, to create smarter applications and automate historically manual processes.”

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