Google services including YouTube, YouTube TV and YouTube Music suffered widespread outages Tuesday night, but the issues have since been resolved.
Users flocked to Twitter to complain about the service disruption, which lasted about two hours, according to 9 to 5 Google. The publications said the outages were mostly experienced in the eastern and western regions of the U.S. and in the U.K.
The Team YouTube Twitter account quickly acknowledged the outage and said it was working to restore the services.
Thanks for your reports about YouTube, YouTube TV and YouTube Music access issues. We're working on resolving this and will let you know once fixed. We apologize for any inconvenience this may cause and will keep you updated.— Team YouTube (@TeamYouTube) October 17, 2018
About two hours later, the Team YouTube account confirmed service had been restored.
But when asked by CNBC for further comment about the outages, Google said it had nothing more to add right now.
Users who tried to access YouTube and other services during the outage were greeted with an Error 503 message, which is a server-side code that typically indicates the servers are not available.
While YouTube outages are rare enough to cause a significant stir like Tuesday night’s outage did, YouTube TV experienced a similar service disruption over the summer. In July, YouTube TV suffered a nationwide outage during the 2018 World Cup semifinal match between England and Croatia.
In response to the inconvenient down time, YouTube sent out emails to subscribers apologizing and offering a free week of service.
“We’re really sorry for the recent YouTube TV outage during the FIFA World Cup Semifinal,” YouTube wrote. “To help make this right, we’d like to give you a week of free service. You’ll receive another email soon confirming your account has been credited. Thanks for sticking with us.”
Reports from this summer suggest that YouTube TV had about 800,000 subscribers at the time.