Internet service for Charter Communications' (NASDAQ: CHTR) 4.56 million broadband subscribers nationwide experienced significant weekend disruptions, with thousands of users across the country breaking out their mobile phones to express their discontent.
Users said their Charter broadband service was completely down for just over 12 hours starting around 4 p.m. ET Saturday. And they got particularly testy when the cable company let loose with an innocuous tweet celebrating FXX's ongoing marathon of The Simpsons.
A Charter spokesperson initially told Associated Press that the problems were "intermittent throughout our footprint" and that the cause was unknown.
The operator later released a statement Sunday indicating the problems that affected states including Missouri and Illinois had been resolved.
Stamford, Conn.-based Charter is the fourth largest cable operator in the U.S., offering services in 29 states.
Charter deal sets up SEC Network for biggest launch in cable history
AT&T blames major U-verse outage on 'issues with server'
Dish blames outage on 'human error'