Comcast Business launching cloud-based video surveillance product, report says


Comcast Business is reportedly launching a cloud-based video surveillance product targeted to small and mid-sized operations.

According to Light Reading, starting at $140 a month, SmartOffice will bundle four IP cameras and 30 days of cloud storage for their 24/7 streams of IP video.

Comcast has yet to respond with confirmation or comment, to either Light Reading or FierceCable’s subsequent inquiry. However, Light Reading did unearth a manual (PDF) for the new service, outlining its features.  


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Users can view live and recorded video via mobile apps, zoom in with specific cameras, view multiple feeds at once, and save video for long-term storage.

RELATED: Comcast’s Smit calls business services ‘$25B opportunity,’ says Full Duplex coming in 24 months

The new service appears to be the result of a collaboration between Comcast and Detroit-based surveillance specialist Project Green Light, which was announced last year. Comcast just closed on its purchase of Austin-based IoT company Icontrol, but SmartOffice doesn’t look like it’s related to that interaction.

Identifying his company’s business services operation as a unit that produces $5.5 billion in annual revenue today, Comcast Cable CEO Neil Smit told investors two weeks ago that the biz services division could be yielding around five times that bounty.

“We think that within the small and medium space its a $20 [billion] to $25 billion opportunity within our footprint,” Smit said, speaking at the Deutsche Bank 2017 Media & Telecom Conference.

“In the small business segment, it’s about 70% of our revenue and 60% of our growth,” Smit added. “We think we have about a 40% market share there, so there still a lot of room and opportunity there. The medium-size business is about a $1 billion business for us right now. We think we have about a 20% market share and it's growing at the fastest rate of any of our segments.”

Smit added that there is also growth opportunity in the enterprise segment, for which Comcast only occupies about a 5% market share currently.

“It's going gangbusters,” he said. “We think it's another $13 [billion] to $15 billion opportunity within our footprint. And we just took on a small, fast food restaurant chain with about 6,000 locations. We took on a small retailer with about 13,000 locations and we’re Wi-Fi'ing up their properties and providing internet service. And if it doesn't fit in our footprint, we have cooperative agreements with other MSOs where they get their percentage of billing outside of our footprint. But we do the master bill, so the customer has just one bill to deal with."


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