Comcast (NASDAQ: CMCSA) said an overnight network outage affecting the Boston area was caused by routine maintenance.
"We apologize to our customers for any inconvenience early this morning,'' an unnamed spokesman told the Boston Globe. "The service interruptions were connected to regularly scheduled maintenance.''
The rep didn't specify how many customers were affected, indicating only that "some of our customers in Boston" were impacted. He said the interruption only last 20 minutes as maintenance on the network was conducted from 1 a.m. to 4:30 a.m. EST.
According to a flurry of Twitter complaints, the outage impacted TV, Internet and phone services. Down Detector reported complaints from all over the Boston area.
Comcast reps didn't respond to FierceCable's inquires for further information on the maintenance issues.
The issues come one week after Chicago Comcast subscribers experienced an outage following an electrical worker accidentally cutting into one of the MSO's fiber lines.
Also earlier this month, Detroit area Comcast customers experienced their own outage.
For more:
- read this Boston Globe story
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