Dish gets into the smartphone repair business, gives its idle techs something to do

Dish Network (NASDAQ: DISH) announced its entry into what seems to an unlikely new business venture, launching a new smartphone repair business. 

The company's new venture, branded simply as "Smart Phone Repair," will focus only on Apple's iPhone, 5, 5c, 6, 6 Plus, 6s and 6s Plus at the start, with other devices being added in the coming months. Dish said the service is available in all 50 states. 

For $35, Dish will send a tech to visit a customer in need of iPhone repair, whether or not they're a satellite TV customer. The service isn't cheap — a screen repair on an iPhone 6 Plus will set you back $185, for example. 

"Fixing your phone shouldn't mean losing your phone for days on end, so we come to you – whether you're at the office, the gym or even the coffee shop," said John Swieringa, Dish's executive vice president of operations. "Dish is uniquely positioned with the technical know-how and ability to respond to a customer's needs in every state across the country."

So why is a satellite company fixing smartphones? Perhaps because beats laying off installation techs. Dish reported continuing subscriber losses in the first quarter — 23,000 customers — but the attrition for physical services is probably greater than that, with the company's fast-growing virtual service, Sling TV, now included in its subscriber metrics.

With fewer CPE installs, that crew of techs can now be used to infiltrate a new business venture. 

For more:
- read this Dish press release

Related articles:
Dish 'desirous' about adding ESPN to new Sling TV multi-viewer tier
Dish deal shows Viacom channels haven't lost their value, analysts say

Suggested Articles

The service, which is owned by Viacom, said it launched today on X1. It was already available on Xfinity Flex, a streaming video platform service Comcast…

The reaggregation of video services (or Pay TV 3.0) has become a common consumer demand. But it won’t be easy to bring everyone back under one roof.

PlayStation Vue better settle in for a long June at the negotiating table since the virtual MVPD has renewals coming up this month for AMC, Discovery,…