Former Sprint CEO Dan Hesse told FierceWireless that he regrets causing so much disruption to Sprint customers when the company embarked on its Network Vision network modernization initiative.
"We knew it would be difficult, but it was even more difficult than any of us had anticipated," Hesse said in a recent interview with FierceWireless. "Unfortunately, there was no playbook. No wireless company in the world had done something so radical and so aggressive in order to build a great network at the end."
Hesse said that despite the disruption, which was greater than anticipated, Sprint's network upgrade laid the foundation for what will be a "spectacular" network. You can read the full FierceWireless interview here.