Dish Network (NASDAQ: DISH) said its Sling TV service can now work on Amazon's (NASDAQ: AMZN) Fire HD and Fire HDX tablets. The company also released a statement explaining Sling TV service interruptions during AMC's ratings-record-breaking debut of Fear the Walking Dead.
"Earlier this week, we traced down the source of the matter: one of our mobile apps was making high-load calls on a key database," Sling said in a company blog post. "This is typically not much of a concern given the huge processing capacity built into our system; however, a caching error compounded the issue and added previously unseen processing cycles that interrupted the service for some."
The company said its latest streaming technical issue is now resolved.
Sling TV has endured several such failures during highly watched programming events, including one earlier in August for the premiere of ABC Family's Pretty Little Liars.
As for the addition of the Amazon tablet apps, Sling TV is now playable on virtually any Amazon device, having previously been streamable on Fire TV and Fire TV Stick.
"Since launching on Amazon Fire TV and Fire TV Stick, Sling TV has been extremely popular with our customers and availability on Fire HD and HDX tablets makes it even more convenient for them to watch their favorite live television shows without a cable subscription," said Steve Rabuchin, VP of the Amazon Appstore.
According to analysts and media reports, Dish counts around 250,000 Sling TV customers.
For more:
- read this Sling TV blog post
- reads this Sling TV press release
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